Privacy Policy
Last updated: May 20, 2026
This Privacy Policy explains how SmartGuard (“we”, “our”, “us”) collects, uses, and protects personal information when you use our website to book an appointment for protective film application on your devices.
1. Information We Collect
When you book an appointment, we collect the information you provide directly: your full name, email address, phone number, the service you selected, the date and time of the appointment, and any optional notes you add.
We also collect limited technical information such as your IP address, browser type, and device identifiers when you interact with our website.
We do not access, copy, or store any data contained on the physical device that is brought in for the Service.
2. How We Use Your Information
We use your information to schedule and manage your appointment, communicate with you about your booking, send service-related notifications such as confirmations and reminders, and improve our website.
We do not sell your personal information.
3. Sharing of Information
We may share your information with service providers that help us operate the website, such as hosting, database, and email delivery providers. These providers are bound by confidentiality obligations and may only use the information to perform services on our behalf.
We may also disclose information when required by law or other governmental authority, or to protect the rights, property, or safety of SmartGuard, our clients, or others.
4. Data Retention
We retain booking records for as long as necessary to provide the Service and to comply with our legal obligations.
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you.
To exercise any of these rights, please contact us at the email address listed at the bottom of this page.
6. Security
We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Cookies
The website uses essential cookies required for the booking flow to work, such as language preference and authentication for the admin dashboard.
8. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date and will be effective as soon as it is posted.